Privacy Policy for Xahaj

Welcome to Xahaj. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform, including any associated websites, mobile applications, or services (collectively, the “Platform”).

By accessing or using Xahaj, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Profile details (education, profession, interests)
• Payment or financial details (where applicable)

2.2 Non-Personal Information

We may automatically collect certain information such as:

• IP address
• Browser type and device information
• Usage patterns and activity logs
• Cookies and tracking data

2.3 Sensitive Information

In specific use cases (e.g., medical assistance requests), users may voluntarily provide sensitive personal data. Such information is handled with heightened confidentiality and only used for the intended purpose.

We use the collected data to:

• Provide and manage platform services
• Facilitate connections between users (e.g., resource seekers and providers)
• Process transactions and donations (if applicable)
• Improve user experience and platform functionality
• Communicate updates, alerts, or support responses
• Ensure compliance with legal obligations

We do not sell your personal data. However, we may share information in the following cases:

• With other users: Limited profile or request-related information may be visible to enable collaboration
• With service providers: Third-party vendors assisting in hosting, analytics, or payments
• For legal reasons: If required by law, regulation, or legal process
• With consent: When explicitly authorized by you

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.

We retain your data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

You may request deletion of your account and associated data, subject to applicable laws.

Xahaj uses cookies and similar technologies to:

• Enhance user experience
• Analyze platform performance
• Personalize content

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with a regulatory authority

The Platform may contain links to external websites.

We are not responsible for the privacy practices of those third parties.

Xahaj is not intended for individuals under the age of 18.

We do not knowingly collect data from minors. If such data is identified, it will be promptly deleted.

We may update this Privacy Policy periodically. Changes will be reflected with an updated “Effective Date.”

For questions, concerns, or requests related to this Privacy Policy, please contact us using the link below:

By using Xahaj, you consent to this Privacy Policy and agree to its terms.